The 5th Knot - A Lesson in Never Quitting

Cash Flow Tip 4 - Delighting Your Customers

Delight Your Customers - Both Direct and Indirect. All other things being equal your cash flow will be better if your customer is delighted with the work you have done. They are more likely to:

CFMA: Effective Interviewing Processes

As part of the talent diagnostics luncheon, 83% of the group identified a lack of qualified candidates. Only 35% self-rated their interviewing process as “Very Effective,” while many cited lack of time to effectively manage the process.

Unicorns and the Growing Contractor

If you are having consistent difficulty finding the right person for a role, you may be looking for a unicorn. Requiring unicorns to grow is a bad plan. If you do find a unicorn, just ask them where the pot of gold is and forget about construction!