PICK SMART Improvements

Contractors will never have enough resources to solve all problems or take advantage of every opportunity they face.

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Leadership Tools: P.I.C.K S.M.A.R.T. Improvements.

There are a couple tools that can be used to align the team around the best utilization of resources:

PICK Chart:

  • Brainstorm the potential improvements with a cross-functional team.  This is about creating alignment as much as prioritization.  
  • Consolidate your list down into a manageable number of items - no more than 20.
  • “Force Rank” them first in order of impact highest to lowest then on execution risk to distribute them into the four quadrants.  This is harder than it seems. Try having several people do it independently then discuss and decide.  
  • Think about this as a tool that is continuously used - what might be in the “Kill” or “Challenge” categories today may be in the “Implement” category in a few months. 

SMART Improvements:

  • Starting in the “Implement” quadrant begin identifying specific improvements that can be made within the next 1-30 days.  
  • Your focus is on making progress towards your goal - beginning to climb the mountain.  Your whole path will become clearer as you start the climb.  
  • If the improvement item is too big break it down making it more specific.  
  • Set a regular weekly meeting rhythm to review progress, identify new items, adjust and keep climbing.

This seems easier than it actually is and it takes a lot of energy to keep progress moving forward.  As you gain momentum with the team you can continue to refine the process.  




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The best coaches and superintendents all have an eye for detail and constant communication. Winning in construction or sports is about ensuring that thousands of details come together correctly. The game (or project) is won far away from the scoreboard.
Alignment and Ownership and Creating Value
As a construction company grows, it becomes increasingly important to align everyone on the team. Alignment comes from being transparent with your guiding principles or values and living them every day, starting with ownership.
Definition - Organizational Development (OrgDev / OD)
Organizational Development is an effort that focuses on improving the organization’s capability through the alignment of strategy, structure, people, rewards, metrics, and management systems.