Mark Twain - Boundaries of Knowledge

Whether you are learning or training it is important to understand the boundaries of your own knowledge as well as the boundaries of those you are working with.

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Quote: It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so. Mark Twain
  • Everyone has different levels of knowledge about different things.  
  • For most it is very difficult to see more than 10% beyond the boundaries of their current knowledge.
  • Like building muscle or endurance physically you won’t get better unless you push yourself to the edge of your capabilities.  
  • Also like physical training it is frustrating and painful when you push yourself this hard.  
  • Unlike physical training where most people know that a 15 minute per mile running pace is relatively slow when we are talking about mental capabilities it is more difficult to compare.
  • Since it is difficult to compare most people tend to believe they know enough or at least that they know more than others.  This impacts how they approach learning and problem solving. The term is called Illusory Superiority

When approaching problems build the habits with yourself and your team:




Time-on-Tools and Minimum Required Installation (1)
Labor productivity IS NOT the biggest problem with field productivity. Under similar conditions the variation in how fast two crafts people actually “turn wrenches” is about 2X but there are far bigger problems to tackle. Focus on these three areas.
Tasks vs. Key Results
“Life favors the specific ask and punishes the vague wish.” - Tim Ferriss Excellent advice from the book Tribe of Mentors that can be applied to the hiring and management process for contractors.