Knowledge Management Pyramid

Knowledge Management is a complex topic and the contractors who learn to manage it the best will have an edge in the market.

D. Brown Management Profile Picture
Share

There are several models that can help you visualize the differences between different types of “knowledge” in your organization and an individual’s ability to work at different levels.

Quote: Free access to data does not turn into knowledge without effort. Hans Rosling. The Knowledge Management Pyramid.

One of these is called the DIKW Pyramid for:

  • Data: Simply signals and other inputs.
  • Information: Data that has been organized into a useful format.
  • Knowledge: Information put in context.  
  • Wisdom: Knowledge turned into decisions and action.

A closely related concept is "Situational Awareness" levels of Perception, Comprehension, and Projection.  

Think about your best project team members, including conceptual estimators who are great at the preconstruction stage. They have phenomenal abilities to take a wide range of data and turn it into a complex 5D model of the project in their heads that they make great decisions from.  

Back up to a world view of data vs. wisdom with the book Factfulness




Evaluation Categories and Weighting
Whether you are evaluating your own performance or someone else’s, it is important to start thinking about some of the higher level categories. The weight assigned to each of these depends on the stage someone is at in their career.
Incentive Compensation for Contractors - Next Steps
When starting an incentive compensation program, the best thing you can do is start relatively simply and create a good plan for reviewing the results and then improving the program.
The Big Lie of Strategic Planning
Strategy and planning are two very different things requiring two very different mindsets. Calling it “Strategic Planning” is the first place that can send teams down the wrong path.