Knowledge Management Pyramid

Knowledge Management is a complex topic and the contractors who learn to manage it the best will have an edge in the market.

D. Brown Management Profile Picture
Share

There are several models that can help you visualize the differences between different types of “knowledge” in your organization and an individual’s ability to work at different levels.

Quote: Free access to data does not turn into knowledge without effort. Hans Rosling. The Knowledge Management Pyramid.

One of these is called the DIKW Pyramid for:

  • Data: Simply signals and other inputs.
  • Information: Data that has been organized into a useful format.
  • Knowledge: Information put in context.  
  • Wisdom: Knowledge turned into decisions and action.

A closely related concept is "Situational Awareness" levels of Perception, Comprehension, and Projection.  

Think about your best project team members, including conceptual estimators who are great at the preconstruction stage. They have phenomenal abilities to take a wide range of data and turn it into a complex 5D model of the project in their heads that they make great decisions from.  

Back up to a world view of data vs. wisdom with the book Factfulness




Planning for the Continued Decline of the Deep Expertise Age Band in Construction
Strategies and tactics for contractors to thrive despite the 25% decline in the "Deep Expertise" age band between 2015 and 2030. There are no magic bullets but there are proven processes that have been used before.
5C Troubleshooting of Performance
Ask great questions around the five interrelated categories that cause most failures in outcomes or process, including choice, capabilities, capacity, controls, and the conditions in which all those occurred.
Integrated Systems - Defined
Construction contracting is highly competitive. Winning requires people and technology aligned with effective workflows to deliver maximum value for customers with minimum waste while allowing the business to scale sustainably.