Giving and Receiving Feedback

Few things will enhance performance faster than deliberate practice, a rigorous feedback loop and enough cycles to build the competency.

D. Brown Management Profile Picture
D. Brown Management
February 27, 2018 2 minute read
Share
Personal Development: Feedback.

Here are the common challenges many people face:

GIVING FEEDBACK

  • Inability to give specific feedback that is actionable by the person receiving it. Telling someone they missed the basket is a waste, specific input about hand positioning and demonstrating is valuable. 
  • Discomfort giving someone feedback as if it were a judgement. Great feedback is 90% information and instruction. 

RECEIVING FEEDBACK

  • Taking it as criticism and not information to learn from.  
  • Not digging deeper to turn it into something truly actionable.  
  • Not weighting feedback properly. Look for the most experienced person for the particular task to give feedback, not the most convenient or friendliest.  
  • Using 3rd party feedback as a crutch that weakens the ability to build a good self-reflection feedback loop. When receiving any feedback from an experienced 3rd party, the first question should be “Why didn’t I already provide myself that feedback?”  

We spend a lot of time with the teams of contractors helping improve their performance. Effective feedback loops are just one of those tools.

Learn more

Lean Principle - 3 Enemies of Lean
Profitable growth comes from operating within a target capacity and capability range - and continually increasing those ranges. Operating with consistent overload, consistent under capacity, or with consistently high variability is not sustainable.
Related Article
Helen Keller - Blind vs Vision
As a contracting business grows it becomes more important the team is aligned around a common vision and culture. It becomes even more critical if the company has more than one geographic location.
Related Article
Cash Flow Tip 6 - Build Relationships
Build Relationships at All Levels. There isn’t a “Computer” that is negotiating your contract with you, approving your Schedule-of-Values, approving your billing or ensuring timely payment for you. It is the people.
Related Article