Executive Toughness and Focusing on Process

When leading any team to victory, you can’t underestimate the value of strategy or that burning desire to win built deeply within yourself and everyone else on the team.

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While these are the most visible and exciting parts of the story, they represent a very small part of the whole picture.  

Quote: The problem lies in the fact that they are so focused on those results that there is less and less emphasis on the process of what it takes to achieve those results. John Wooden. Book: Executive Toughness by Dr. Jason Selk.

Whether in the military, sports, or business, few failures can truly be attributed to a failure of strategy or the team really not wanting to win bad enough. The book Executive Toughness describes this well.  

Consistently winning comes from rigorous and daily practice of hundreds of details over years.  

The reason behind many of these details will be completely misunderstood by those going through it the first time.  

Craig Mullaney describes this very well in The Unforgiving Minute:  A Soldier’s Education. 

A great coach (or manager) has the stamina to stick with the rigorous training, providing small corrections to the process along the way.


Think of a contracting business like you would a project. Consider a few major outcomes on your scoreboard.

Which one are you the most unhappy with? 

Drill-down on that outcome metric until you have the equivalent of a Work Breakdown Structure (WBS) and can see the Critical Path.




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Developing rigorous weekly Operating Rhythms in your business will help everything run smoother just like they do at the project level.
Problem-Resolution Cost Pyramid - Earlier is Always Better
An easy way to visualize the cost of problem resolution at different stages of construction is with this pyramid. The cost of the problem is the cost of the problem (1X). Finding it ahead of time minimizes the costs and maximizes customer satisfaction.