Decision Quality and Information Quantity

Decision quality IS NOT directly related to information quantity and quickly reaches a point of diminishing returns in complex environments.

D. Brown Management Profile Picture
Share

Running a contracting business is considered a “complex environment” with many variables completely outside your control so this is an important concept.  This DOES NOT mean that information does not matter when making decisions. 

Leadership Tools: Decision Quality, Information Quantity and Confidence.

In an engineering calculation with known variables the more you can account for the more accurate the engineering calculation becomes.  You can and should become MORE CONFIDENT in your calculation.  

Think about playing poker where you have both luck and skill involved.  In this situation more information will only yield better results up to a point and beyond that the only thing that goes up is your confidence in the decision. 

The CIA discusses this with intelligence work where analysts have to make probabilistic predictions about ambiguous situations with incomplete data.

NOTHING is more DANGEROUS than a high degree of confidence in a decision that only has a 20% probability of being right.  That is what causes people to stick to bad decisions instead of pivoting quickly.  

What matters more is making the best decisions you can then checking the results frequently making adjustments as necessary.




Cash Flow and the 5Cs of Credit - Capital
The 2nd of the 5Cs of Credit is how much capital you are putting at risk, along with your financial partner. Contractors should design and follow their own capital management policies appropriate for their business.
Retirement Onboarding - Integrating Other People and Processes
Retirement Onboarding seems simple enough, but it cannot occur in a vacuum. Owners need to look at all of the stakeholders that will be affected by their decision.
Project Delivery - Lease Leaseback
Project Owners typically manage the financing of the project. In certain circumstances this does not always make sense, which is where Lease-Leaseback or Build-to-Suit project delivery methods come in.