Decision Quality and Information Quantity

Decision quality IS NOT directly related to information quantity and quickly reaches a point of diminishing returns in complex environments.

D. Brown Management Profile Picture
Share

Running a contracting business is considered a “complex environment” with many variables completely outside your control so this is an important concept.  This DOES NOT mean that information does not matter when making decisions. 

Leadership Tools: Decision Quality, Information Quantity and Confidence.

In an engineering calculation with known variables the more you can account for the more accurate the engineering calculation becomes.  You can and should become MORE CONFIDENT in your calculation.  

Think about playing poker where you have both luck and skill involved.  In this situation more information will only yield better results up to a point and beyond that the only thing that goes up is your confidence in the decision. 

The CIA discusses this with intelligence work where analysts have to make probabilistic predictions about ambiguous situations with incomplete data.

NOTHING is more DANGEROUS than a high degree of confidence in a decision that only has a 20% probability of being right.  That is what causes people to stick to bad decisions instead of pivoting quickly.  

What matters more is making the best decisions you can then checking the results frequently making adjustments as necessary.




Building a Systems Development Team - Clarification
There a few different teams and team functions in construction technology that are distinct but also have to work together.
Building a Systems Development Team - Developers
A Software Developer is just one of the many roles that make up the systems development team.
Business Model Basics for Contractors
A contractor's strategic choices along with the supporting management systems and organizational structure must fit into a viable business model. A business model IS NOT a business plan.