Changing a Good Decision Making Process Based on Results

Construction projects are complex requiring thousands of decisions made across dozens of teams over many months to ultimately result in a good outcome

D. Brown Management Profile Picture
D. Brown Management
March 4, 2018 2 minute read
Share
Leadership Tools: Resulting. Don't Confuse Good Results with Good Decision Making Processes. Book: Thinking in Bets by Annie Duke.

As a leader in the construction industry the majority of your value-add is:

  1. Making good decisions
  2. Ensuring those decisions are executed
  3. Teaching others how to do the same  

In a simple system the decision tree may have a few known variables and a single clear path which is easily trainable.  

Most project decisions are more complex having more variables and outside influences impacting results over a longer time span.  Given time pressures and limits of the human brain only a few of those variables can be accounted for accurately in our mental model of a situation.  

The results of a good decision making process are not 100% good but the average results over time are good.  Resulting is a term used in poker when a player starts changing a good decision making process based on the resulting outcomes.  This seems logical but will lead to an overall decline in results with increased variability.   

Smarter, Faster, Better

Contact us to learn how we train teams to make better decisions

Incentive Compensation for Contractors - Behaviors
This is the fun part where you see actual behavioral change across your team and with your customers. The benefits accumulate slowly but build exponentially as objectives are achieved.
Related Article
Incentive Compensation for Contractors - Audience Question: Keep Why Top Of Mind?
Incentive programs can be as seemingly small and informal as a handshake from a manager for a job well done up to very large cash compensation.
Related Article
Cash Flow Tip 16 - 5/10/15 Collection Process
Use the 5/10/15 Collection Process to ensure faster payments. Don’t let the marginal gains achieved so far with Cash Flow Tips 1-15 get squandered by poor collection practices.
Related Article